Catilas Resources Limited is an outsourcing and advisory services Company. Our focus is to help our clients leverage their core capabilities to optimize market opportunities.Role Summary
The Relationship Manager is primarily responsible for managing clients and rendering advisory services to help them make the right decisions with their accounts, whilst explaining the Bank’s services/products on offer to them.
In addition, he/she is expected to identify business opportunities and generate new business for the Bank.
Detailed Duties & Responsibilities
Contribute to the development of effective marketing strategies.
Identifying new opportunities across Distributors, Suppliers, and Vendors (existing and prospective clients) in line with the Bank’s Risk Asset Acceptance Criteria (RAAC). Converting these opportunities into new accounts.
Ensure repeat business by developing and sustaining professional relationships with key decision-makers of clients.
Drive Collections across Corporate Anchors through distributors, suppliers, and vendors onboard.
Carry out a yearly review of the client’s operations by doing a Credit Appraisal for the consideration of the Management Credit Committee.
Generate and manage the unit liability requirements to fund Risk Assets.
To visit clients regularly and prepare call memos as evidence of calls (Factory and Facility tours inclusive).
Ensure that clients meet their obligations promptly and that all documentation relating to transactions are in place.
Gather information and market intelligence on issues relating to clients. Advise Management of any early warning signal on any exposure for early remedial action to be taken, if considered necessary.
Liaise with other units to facilitate operations.
Ensure client satisfaction throughout the Banks product usage.
Market and monitor growth sales and profitability of value chains.
Contribute to product development and fine-tuning of existing ones to meet market expectations.
Identify and manage customer segments requiring value chain offerings.
Introduce new value chain/ partnership relationships to support and enhance the Bank’s unique products.
Any other duties that may be assigned from time to time.
Requirements
Education: Minimum of a B.Sc. Degree
Experience: At least 4 – 7 years in a similar position
Competencies/Skills:
Good verbal communication and purposeful collaboration.
Ability to perform effectively in high-pressure environments and deliver results within tight deadlines.
Ability to handle, manage, and resolve conflicts within the unit and across other support units.
Result-oriented and driving delivery of results.
People management skills and aligning the business.
Ability to retain optimism despite setbacks.
Self-motivated and growing capability.
Personal Attributes:
Attention to detail, Problem Solving, Pro-active, Good Leadership skills, Self-Driven, Analytical, Responsive, and Good Interpersonal Skills.
