Protocol Officer at Resource Intermediaries Limited

Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development

At RIL people management is at the heart of ALL we do; easing business burdens is why we do it.

Our Vision

To be the first in outsourcing management providing value adding services to our clients with an efficient and professional team.

Our Strengths

We are supported by an experienced and versatile Board and Management while our processes are driven by state of the art technology. We are adequately capitalized and have access to funds for all our valued transactions. Our location also provides very good ambiance for our clients and staff to interact while our brand pillars of flexibility, resourcefulness and knowledge clearly demonstrate our commitment to “easing business burdens.”Job Summary

The Protocol Officer oversees all airport-related logistics for VIPs, executives, and key personnel, ensuring smooth, secure, and efficient passage through Murtala Muhammed International and Domestic Terminals. 
This role demands precision, discretion, and proactive coordination across immigration, customs, and transport touchpoints.

Key Responsibilities

Manage executive-level meet-and-greet services across MMA terminals, ensuring seamless airport experiences.
Facilitate fast-track immigration, baggage handling, customs clearance, and airline check-ins.
Provide real-time updates on flight movements, gate changes, and schedule shifts.
Coordinate visa-on-arrival processes and ensure timely document processing.
Supervise all ground logistics – airport pick-up, drop-off, and inter-terminal transfers.

Requirements

Bachelor’s Degree in Hospitality Management, International Relations, Public Administration, or a related field.
2 – 4 years’ experience in protocol or executive airport services, preferably at MMIA or MMA2.
Exceptional interpersonal, coordination, and communication skills.
Ability to work variable shifts including evenings, weekends, and holidays.
Professional appearance and sound judgment under pressure.

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