C & I leasing Plc is the foremost brand for finance leases, and other ancillary services in Nigeria. With a current market capitalization base of over N12 billion (approximately $100 million), a staff strength of over 2,000 people and operational offices in key locations in Nigeria and Ghana, the company takes pride in its track record of exceptional and qualitative service delivery.
Today, the C & I leasing Plc brand presence can be felt in major sectors in the Nigerian economy, providing specialized services, in Marine, Telecommunications, Oil and Gas, Equipment Rentals, Manpower Outsourcing and Transportation.
History
C & I Leasing Plc was incorporated in 1990 as a limited liability Company. Licensed by the Central bank of Nigeria to offer operating and finance leases and other ancillary services, the Company commenced full operations in 1991.
In 1997, C & I leasing Plc concluded a major restructuring and diversification project that saw its conversion to a public company with its shares listed on the official list of the Nigerian stock exchange as the only leasing and rental Services Company.
C & I Leasing Plc has enjoyed consistent growth over the years and has expanded its scope of business to cover major sectors of the Nigerian economy and indeed the west coast of Africa.
The company now has over nine divisions and subsidiaries under its auspices, making up the C&I Leasing group of companies.
Our Culture
The C & I Leasing brand has over the years been modeled to reflect a warm and friendly disposition. We believe strongly in the right of our customers to great service backed by our core values of fairness, integrity, responsibility, excellence and safety.
At C & I Leasing, Our employees address themselves on first name bases, and enjoy a relaxed and open work environment designed to encourage and foster innovativeness.
Our Vision
To become through innovation, the leasing and ancillary service company of choice for any discerning lessee in West Africa.
Our Mission
To provide customers with quality leasing and ancillary service solutions to meet their unique needs, supported by appropriate technology, in accordance with world-class systems and proceduresSummary
The NOC Support Technician will be responsible for proactive monitoring of Transmission and IP devices across the network through the support of Network monitoring systems, perform first line troubleshooting/fault isolation, resolve where necessary, and escalate to other levels for support in line with the company internal processes.
Responsibilities
Maintain and ensure full compliance with all NOC processes and procedures.
Ensure proper technical documentation of all network events throughout normal/shift cycles or operations.
Monitor network providing update, status and performance of all network components, capacity services etc.
Identify and provide first-line support on all faults on the client network in accordance with the Company’s standard operating procedure for fault escalation and management.
Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using company’s standard operating procedures.
Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met
Qualifications, Experience and Skills
BSc/HND in Electrical/Electronic Engineering, or any related discipline
Minimum of 2 years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.
Knowledge of IP devices will be a plus.
Knowledge of Ubiquiti or Ceragon radio Demands of the job.
Strong analytical and problem-solving skills.
Strong Knowledge of DWDM/OTN technology.
Good Knowledge of Huawei OSN series equipment.
Strong knowledge of PtP/PtMP Microwave technologies.
Knowledge of basic TCP/IP configurations and troubleshooting
Strong Knowledge of Synchronous Digital Hierarchy technology
Excellent and effective communications skills, both orally and in writing
Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instrument.
