Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development
At RIL people management is at the heart of ALL we do; easing business burdens is why we do it.
Our Vision
To be the first in outsourcing management providing value adding services to our clients with an efficient and professional team.
Our Strengths
We are supported by an experienced and versatile Board and Management while our processes are driven by state of the art technology. We are adequately capitalized and have access to funds for all our valued transactions. Our location also provides very good ambiance for our clients and staff to interact while our brand pillars of flexibility, resourcefulness and knowledge clearly demonstrate our commitment to “easing business burdens.”Role Summary
The Aquarium Business Assistant plays a critical role in ensuring smooth operations of client aquariums and showroom aquatic facilities.
This individual supports both service delivery and customer engagement,balancing aquatic care with business responsiveness.
The ideal candidate must demonstrate attention to detail, a strong work ethic, and a flair for communication, while taking pride in maintaining aquatic life to the highest standards.
Key Responsibilities
Aquatic Facility & Client Maintenance:
Maintain aquarium tanks at both the showroom and client locations, ensuring pristine cleanliness and proper water chemistry.
Conduct routine water changes, equipment inspections, and health checks for both freshwater and saltwater species.
Identify, treat, and monitor sick fish, ensuring swift response and proactive care.
Prepare aquarium bowls, tanks, and accessories for dispatch in line with scheduled client orders.
Ensure the showroom reflects excellent aquatic standards—clean, lively, and fully operational.
Customer Engagement & Service:
Attend scheduled client maintenance visits, delivering service that exceeds expectations.
Educate customers on fish care best practices, basic troubleshooting, and aquarium upkeep.
Address customer inquiries, relay feedback and complaints, and follow through until resolution.
Support client acquisition and retention through friendly engagement and product knowledge.
Inventory & Quality Assurance:
Monitor aquarium inventory, ensuring essential tools, fish feed, and tank accessories are available.
Implement quality control procedures across tanks, equipment, and maintenance protocols.
Track equipment maintenance schedules to avoid service gaps or aquarium failure.
Learning & Research:
Actively engage in fishery trends, aquarium technologies, and species-specific research.
Stay informed on aquatic innovations and apply findings to improve service delivery.
Qualifications & Requirements
OND, HND, or B.Sc. in any discipline.
1 – 3 years of experience in aquarium care, aquatic maintenance, or customer support roles.
Strong communication and interpersonal skills.
Highly observant, disciplined, and proactive with good time management.
Smart appearance with a problem-solving mindset.
Confidence, honesty, and a strong sense of responsibility.
Passion for aquatic life and client engagement is essential.
