Tele-Collections / Debt Recovery Officer (Entry-Level) at Mwanga

Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability.Responsibilities

Recover overdue loans by contacting customers.
Follow up on payment commitments and maintain accurate records.
Advise on payment options and negotiate plans.

Requirements

Minimum qualification of OND / HND / B.Sc Degree
0 – 1 year of customer support experience (is an added advantage).
Strong communication, negotiation, and teamwork skills.
Good command of English.
Proactive, teachable, and detail-oriented.
Close proximity to Maryland is a must.

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