Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on innovative logistics solutions. Our team works from Berlin, Germany and Abuja, Nigeria. We’re looking for engaged people to work with us on the technology which powers our projects. We believe that only diverse teams can build strong solutions to the often wicked problems that health systems in emerging contexts face. We believe people matter the most – those we work with and that we work for. We believe in the power of careful design, incorrigible curiosity, and respect for the people and challenges we engage with. Our aim is to make a meaningful, positive and lasting impact on communities’ access to healthcare.
Responsibilities
Warehouse Operations: Assisting procurement, pick and pack, quality assurance, and dispatch.
Planning: Support data-driven routing, scheduling, and monitoring of fulfillment activities across Shelf Life’s national network.
Training: Assist in the training for delivery personnel and new staff.
Onboarding: Work with the Customer Experience team to onboard new clients into the service.
Data Management: Support program data warehousing, cleaning, and maintenance critical to the Shelf Life operations
Customer Success: Support developing messages for clients and communicating clearly and effectively.
Feedback: Provide feedback to Field’s software development, design, and growth teams.
Requirements
Bachelor’s degree in Supply Chain, Procurement, or Business/Accounting.
Excellent writing, verbal & communications skillsData entry skills
Excellent quantitative skills
Care for customer service
Proficiency in using MS Office / Google Docs
Flexible, well organized & experience working with a team
Attention to detail
