MANO Africa is Africa’s first Integrated Grocery E-shop with your local flair.Job Summary
We are looking for a young, brilliant, and enthusiastic individual who would support the store leader in the daily running of our store operations.
Responsibilities
Open and close store on time.
Opening shift for drivers and pickers and ensure that system and telephones are working.
Checking motorcycles conditions, documents, and maintenance on time.
Ensure that all drivers and pickers wearing the uniform in a good condition.
Ensure that pickers and drivers execute their work efficiently and on time.
Ensure no delays in picking, dispatch, and delivery.
Confirm that all products are in 100% condition.
Confirm that expiry dates are up to date
Ensure all payments done by customer’s are accounted for.
Control and advise any differences.
Assist as picker, despatcher, Admin at peak times to ensure quick delivery.
Advise any customer queries to call center and store Operations Leader immediately.
Ensure and customer query received by controller is resolved.
Focus on an excellent and quick customer experience always.
Be of service and help to our customers 100% without fail and without counting the cost.
Keep store manager informed of any issues, problems, complaints, compliments, accidents etc.
Requirements
At least 1 year work experience working in a retail store
Must be wiling to learn
Must have good communication and leadership skills
Should live around Surulere or environs.
