KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa.
We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.
We help our clients move several steps into the future by delivering solutions that constantly meet international best practice.Job Description
The Boutique Manager will be responsible for assisting in the management of general boutique functions, with a primary focus on providing excellent client service, cultivating a professional and pleasant environment for all staff members,setting standards for each colleague for which they are accountable and working closely with others on the management.
Key Responsibilities
Achieve and exceed goals through sales strategies, clientelling, sourcing new clients and maintaining and building productive long-term relationships with existing clients
Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
Stay current with market competition, industry, watch trends and client shopping behaviors
Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business
Support an environment of teamwork, trust and collaboration with peers, clients and supervisors
Achieve and exceed goals through sales strategies, clienteling, sourcing new clients and maintaining and building productive long-term relationships with existing clients
Evaluate the performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
Stay current with market competition, industry, watch trends and client shopping behaviors
Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business
Support an environment of teamwork, trust and collaboration with peers, clients and supervisors
Knowledge, Experience & Competencies
Bachelor’s Degree in any discipline (candidates with international degrees are encouraged to apply)
Current knowledge of watch trends and competition in the marketplace
Preferably 12 – 15 years’ work experience in sales with 5 – 7 years at a managerial level · Ability to communicate effectively with clients and team (both oral and written)
Working Conditions:
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
Working both inside and outside of the office (client visits and business trips- Local and international)
