ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Job Summary:
We are seeking a sales account manager to join our team. The Account Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business needs within the Lagos Island. Build and maintain productive business relationships with key decision makers to understand the Customers’ strategic direction and identify opportunities. Focus on growing and developing existing clients, by exploring and driving Business opportunities that will give ipNX a larger share of the Customers’ wallets. Please apply via https://bit.ly/ipNXrecruitment
Responsibilities:
Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives.
Develop and implement marketing strategies and ensure that coherent and consistent strategies are employed in all serving and/or maintenance transactions and relationships.
Interact with key decision makers, Initiate and bring forward strategic engagement plans to retain and grow business within key accounts.
Provide annual plan on how to increase share of wallet and win new business within each allocated accounts.
Develop a deep understanding of the client’s priorities, strategies and ensure ipNX add value across the broader organization.
Develop and implement effective account strategies including relationship mapping, management of opportunity pipeline and generation of service offerings.
Maintain knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the business.
Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision making.
Maintain, deliver and present forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions within the Account.
Maintain good public relations with current and prospective customers within the Accounts.
Ensure that profitable sales volume and strategic objective targets are met for the assigned key accounts.
Co-ordinate with relevant technical and service delivery teams to ensure excellent service delivery to the customer
Effective Project Management, Business Profitability and Thorough Understanding of Customers’ needs
Qualifications and Requirement:
A bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.1/Upper Credit)
At least 5 years of Key Account Management experience
5 – 7 Years’ experience in managing strategic Accounts
Proven experience of driving opportunities through to revenue
Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process
A strong knowledge of Pursuit or another relationship/ sales methodology
Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
Ability to penetrate accounts and meet with stakeholders within accounts/sectors
Capability to be a structured thinker with a strong analytical approach.
Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
