As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it.
We know that even well-funded teams can lack the bandwidth to recruit, train, and integrate the operations staff needed to meet growing demand. And that even when the right employees are in place, many companies lack the crucial mid-management layer needed to drive employee performance and process improvements.
Hugo was created with the high-growth startup in mind. We custom build or augment existing operations teams for companies in scaling mode, leaving founders and senior management to focus on what matters most: growth.Key Responsibilities
WHAT YOU’LL BE DOING
Support the development of Hugo’s capability index, mapping talent strengths and gaps across the workforce and external talent pools, and aligning insights with business needs.
Support the design and validation of high-impact assessments that benchmark cognitive potential, academic aptitude, and workflow readiness, partnering with domain experts to ensure relevance and rigor.
Support the coordination of workforce assessments and training cycles, including scheduling, communications, and logistics.
Conduct research on industry benchmarks, assessment methodologies, and skill-building strategies to inform team initiatives.
Maintain organized documentation of assessment tools, project plans, and status updates using project management tools.
Must-Have Qualifications/Experience
WHAT QUALIFICATIONS YOU’LL NEED
Organization & Planning: Strong organizational skills and attention to detail; able to manage multiple tasks and timelines efficiently.
Communication: Clear verbal and written communication; able to work across teams and share updates effectively.
Team Collaboration: Works well with others, provides support where needed, and is eager to learn.
Initiative: Takes ownership of assigned tasks and follows through without close supervision.
Adaptability: Comfortable working in a fast-paced environment with evolving priorities.
Digital Literacy: Confident using digital tools and willing to learn new platforms quickly.
Creativity: Able to ideate and prototype quickly; good at spotting capability gaps and improvising workable, scalable solutions.
Preferred Background
Should have 4+ years of experience in an analyst or operations role.
Prior exposure to project coordination or workforce training programs is a plus
Experience working with cross-functional teams is an added advantage.
