MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full potential.
Pipeline Conversion Analyst responsible for ensuring that top-of-the-funnel prospects are effectively followed up and guided through each stage of the Champion recruitment process.
Actively engage prospective drivers to educate them on the onboarding process to become Champions
Promotion and sale of services and products to prospective drivers.
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships with prospective drivers.
Expedite the resolution of customer/driver problems and complaints to maximize satisfaction
Coordinate sales effort with team members
Analyze the territory/market’s potential, track sales and status reports
Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Requirements
Excellent oral and written communication skills.( Proficiency in other languages is added advantage).
Must understand the local dialect of the business territory
Good analytical and organizational skills with experience
Attention to details
He/she should be able to enjoy clerical and administrative work with good planning and numeric skill
Bachelor’s degree in any relevant field
Minimum 2 years’ experience in a similar role.
