Operations Manager at Sooyah Bistro

We are a one-stop Suya culinary restaurant. Sooyah Bistro is our way of combining an age-old tradition with today’s innovation, resulting in an amazingly unique, tasty, and creative culinary experience. RESPONSIBILITIES:

First point of contact for partners, customers, staff, and vendors
Recruiting, interviewing, and hiring support
Managing multiple branches and all employees within the  jurisdiction 
Daily monitoring of sales and inventory of all branches
Developing strategies to increase sales and profits for branches within the jurisdiction
Enforcing management policies and procedures
Contribute operations information and recommendations to strategic plans and reviews.
Prepare and complete action plans by implementing production, productivity, quality, and customer-service standards, problem-solving, and identifying trends.
Train, assign, coach, counsel  employees
Respond to special customer inquiries and orders
Suggest marketing strategies, planning, and execution.
Analyze process workflow, employee and space requirements, and equipment layout; implement changes.
Accomplish operations and organization mission by completing related results as needed.
Reporting monthly updates, gains, and challenges to management 

REQUIREMENTS

4+ work experience in industry/ field
Bachelors degree
Ability to work well with people and lead a team
Great online and offline communication
Great interpersonal skills
Great organization and management skills
Great with MS Excel and other MS Office tools
Must be willing to commute frequently within Lagos
International experience is a plus
A master’s degree in a relevant field is a plus
Skills: Customer Service, People Management, Adaptability, Budget Management, Problem-solving, Project management

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