NOC Engineer at Cobranet Limited

Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of the market, positioning itself as a leader in providing Internet Solutions and as a provider of choice.
The company was founded and is managed by a group of professionals whose collective business backgrounds include managing diversified business such as Banking/Industry/and Internet Services in Nigeria as well as other countries internationally. This rich experience in varied business gives Cobranet an edge as a professional solution provider. Cobranet ensures that it does not compromise on quality or performance and uses State of Art Technology and equipment to provide a reliable link to its subscribers. Importing bandwidth directly from Intelsat via satellite give Cobranet the biggest advantage since it is not dependent on any other bandwidth provider and ensures extremely high uptimes.Responsibilities

Perform general “system administration” tasks on all elements of the network
Discover problem areas which could negatively impact system performance or customer satisfaction
Pro-actively monitor network and system performance.
Analyze traffic data and trends and escalate areas of concern to the network design authority.
Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
Perform general “system administration” tasks on all elements of the network.
Perform network surveillance 24/7, respond to network�reported and customer�reported problems
Take ownership to ensure that all problems are resolved in a timely and efficient manner.
Manage problem resolution using network monitoring/management tools
Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

Education and qualifications: BSc / HND in Computer Engineering/Telecommunications
Strong communications skills both written and verbal.
Capable of making solid, fact-based decisions under pressure.
Ability to work well in an international, multi-cultural, and high-pressure technical environment.
Technical experience in a telecommunications or network operations environment.
Very Good understanding of Fixed Wireless communications Technology
Cisco CCNA/CCNP certification.
Knowledgeable to Manage Cisco switches
Interested candidates must be able to work on a 24/7 shift Rotation

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