Movenpick Hotel Ikoyi Lagos is situated on the gateway to Victoria Island in the leafy green business district of Ikoyi. The luscious garden creates an urban oasis for stays whether on business or holiday. Home to 181 rooms and luxurious suites offering classic comfort, wifi and necessary room amenities. Enjoy the flavours of Nigeria and the World at our restaurant or Pool bar. Keep yourself in balance by using the fitness centre or enjoy a swim in the swimming pool. Conference and events spaces are available.Job Description
You are at the heart of the hotel! As a Laundry Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
To ensure that all guest and other hotel laundry is processed quickly and efficiently, in line with the laundry requirements.
To ensure the safe storage, care and use of any chemicals, to protect themselves and colleagues from incorrect or dangerous usage.
Use the laundry machines in line with their operating instructions, taking account of weight restrictions, and other requirements.
Take initiative to add a personalized experience for the guest
Take ownership of guests’ privacy and belongings, while ensuring exceptional service
Qualifications
Experience/Certificates/Education
High school diploma or equivalent is preferred
Proven experience in laundry / housekeeping or a related field preferably in a luxury hotel setting.
Knowledge of cleaning methods, materials, and equipment.
Strong attention to detail and organizational skills.
Friendly and hospitable approach, prioritizing customer satisfaction.
Excellent communication and interpersonal abilities.
Ability to work independently and as part of a team efficiently in a dynamic and fast-paced environment.
A passion for delivering exceptional customer service.
Ability to work effectively and contribute in a team.
Self-motivated and energetic.
Maintain a clean, tidy, and well-groomed appearance consistently.
Physical Requirements:
Ability to lift and carry moderate to heavy loads.
Stamina to be on your feet for extended periods.
Flexibility to bend, stoop, and reach.
