Tezza”(te-zza) from the Italian word “Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through and complete. We specialize in providing personalized Software Quality Assurance and Testing Services within a streamlined, phased delivery channel.
With a primary goal of putting technological solutions to work in practical ways that ensures a healthy bottom-line our solutions reflect a deep understanding of real-world business challenges. Working in conjunction with our clients we are able to create and implement result-oriented personalized solutions.As an In-Store Brand Representative, you will be the face of the client business, engaging customers, driving sales, and educating shoppers on our sleep solutions. Your role is crucial in creating a welcoming in-store experience, demonstrating product benefits, and ensuring customers leave with the perfect mattress for their needs.
Key Responsibilities
Customer Engagement & Sales
Greet and assist walk-in customers with a friendly, professional demeanor.
Conduct product demonstrations, highlighting features (e.g., orthopedic support, cooling technology).
Guide customers through the selection process based on their sleep preferences and budget.
Achieve and exceed monthly sales targets through consultative selling.
Product Knowledge & Education
Master detailed knowledge of mattress collections (e.g., Royal Ortho, Memory Foam, Luxury Series).
Explain sleep health benefits (e.g., pressure relief, spinal alignment) to customers.
Stay updated on promotions, financing options, and warranty policies.
Store Operations & Merchandising
Ensure showroom displays are clean, organized, and visually appealing.
Assist with inventory checks and report stock shortages.
Process sales transactions and follow up with leads via phone/email.
Customer Relationship Management
Build rapport with customers to encourage repeat business and referrals.
Address complaints or concerns professionally, escalating issues when needed.
Collect feedback to share with the marketing and product teams.
Qualifications & Skills
Education: Minimum OND/HND in Sales, Marketing, Business, or related field.
Experience: 3+ years in retail sales (furniture, mattresses, or appliances preferred).
Skills:
Exceptional communication and active listening.
Persuasive selling techniques without being pushy.
Basic tech proficiency (POS systems, CRM tools).
Being active on social media with a positive handle is a plus.
