Novella Africa is a unique financial technology and consulting organisation that empowers small and medium businesses to grow, build sustainable competitive advantage, and bring visibility, efficiency, and reliability to their businesses.
We are customer-centric in our approach to executing transformational strategies that yield successful customer outcomes. Our end-to-end solutions drive an increase in customer values, which reflects in the organisation’s triple bottom line (financial, social, and environmental).
Our great people bring to bear an unmatched wealth of experiences in accounting, finance, technology, human resources, and strategy, which improves overall business performance.Job Summary
The Head of HR will be responsible for developing and executing human resource strategies in support of the overall business direction, with a particular focus on talent acquisition, organizational development, performance management, culture building, and compliance.
You will be a strategic partner to leadership and a champion of employee engagement in a high-growth, tech-driven environment.
Responsibilities
Develop and implement a comprehensive HR strategy aligned with the overall business vision and mission and long-term goals.
Act as a trusted advisor to executive management across all subsidiaries on people-related matters.
Drive alignment of HR policies, procedures, and culture across the organization while ensuring flexibility where needed.
Oversee all core HR functions, including talent acquisition, learning and development, performance management, compensation and benefits, succession planning, and employee relations.
Ensure efficient and compliant HR operations across all departments.
Lead the standardization and optimization of HR processes across the organization.
Shape and champion the company’s culture across all entities, ensuring strong engagement and a high-performance work environment.
Establish frameworks for leadership development, employee engagement, and retention initiatives.
Guide each business unit in building strong and effective HR teams.
Ensure compliance with labor laws, statutory requirements, and internal controls across all jurisdictions where the group operates.
Oversee audits, risk assessments, and HR-related investigations.
Leverage HR data and metrics to provide insights to the executive management and support data-driven decision-making.
Monitor KPIs to measure the effectiveness of HR strategies and interventions across the group.
Oversee disciplinary procedures, conflict resolution, and grievance handling in line with the company’s policy.
Provide internal consulting support to new or growing business units, offering guidance on structure, staffing, and HR frameworks.
Where applicable, collaborate with external HR consultants or advisory partners to support organizational development initiatives.
Requirements
Bachelor’s Degree in Human Resources, Business Administration, or a related field (master’s degree preferred).
Minimum of 11 years of progressive HR experience, with at least 4 years in a leadership role—preferably in fintech or fast-paced financial services.
Professional certification (ACIPM, SPHRI, SHRM).
Experience working in startups or scaling organizations.
Strong knowledge of employment law, employment relations, and industry trends.
Demonstrated experience managing HR operations across multiple companies or business units.
Strong background in HR strategy, organizational development, and operational excellence.
Exceptional leadership, communication, and stakeholder management skills.
Tech-savvy with experience using HR tools and platforms (HRIS, ATS, LMS).
