Head, Agent Network Growth at HRBP Limited

HRBP Limited, also known as “Human Resource Business Partners” is a Human Resource Management Consulting company, focus on delivering human resource solutions for various sizes of organizations in areas of Talent Acquisition, Development, Management, Organization Planning, Development and Improvement. We provide full HR Consultancy service regardless of client headcount or location in Nigeria. We deliver customized HR Consultancy service for all sizes of organizations.Job Summary

Focuses on building, managing, and growing a network of independent agents. 
The job involves identifying, recruiting, and managing agents, developing strategies for network expansion, and ensuring agents meet performance goals. 
This role also includes managing agent relationships, resolving issues, and ensuring compliance

Job Objectives

To deepen the coverage and visibility of the Agent Network
Identify, establish, and manage required partnerships (internal and external) to promote network growth as well as product / service offerings
Drive knowledge management across the value chain

Responsibilities

Design and execute strategies for growing and sustaining a vibrant Agent network
Provide oversight to team activities related to Network Development, Partnerships, Awareness and Marketing
Engage with relevant Units such as settlement and reconciliation unit, IT partners at ensuring effective resolution of issues affecting the business
Develop knowledge materials to facilitate training of Agents (onboarding, day to day operations, etc.) and Branch team (Agent recruitment and management)
Develop and maintain standard operating procedure manuals for all activities related to Agent Network Development
Collaborate with SBU Heads to define and implement tactical strategies to drive business performance
Monitor and respond to Competitor offerings and trends
Support Sales team (SBUs) and Regional Officers with product materials and bespoke proposals to facilitate engagement with prospective Strategic Partners
Monitor and render periodic reports and recommendations on Agent and team performance to key stakeholders and executive management
Collaborate with required stakeholders to conduct risk assessment reviews to identify and address operational and business risks
Design and implement strategic marketing initiatives to drive network growth and visibility
Design and execute product promotion campaigns for Agents
Engage Retail Communications unit on the design / production of Agent branding collaterals and marketing merchandise
Communication management across the Agent Network

Requirements / Qualifications / Skills

B.Sc. Degree in any discipline
A minimum of 5 -7 years of sales experience in agency banking
Ability to work in a fast-paced environment
A strong and passionate leader
Experience in the banking industry would be an added advantage

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