StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.
Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competencies to proffer the needed solutions.
Our Brand Driver
At StreSERT, we believe that living by a set of core values help define the true measure of a company; they guide the way we treat each other and how we make business decisions, regardless of time, situation or person. They are the very essence of our company culture; the soul of our company. Ours is about building an organisation that has purpose, focus and alignment, which lives its values every day and creates an environment that allows employees to grow and to produce superior results.
Our Vision:
To be the preferred Human Resources and Integrated Enterprise Solutions provider.
Our Mission:
We lead in the provision of quality, flexible and result-oriented support solutions that will impact our clients’ businesses profitably.Position Overview
Our client is a chain of successful business entities that are on the verge of becoming a Holding Group. Part of the SBUs is the Facility Management (FM) division, which the Management is pivoting to operate independently,
grow and expand as a standalone business, hence the need for a General Manager.
This is a strategic leadership role responsible for establishing, scaling and leading a new facilities management business line. This includes building the operating model, systems, and teams from the ground up, while identifying and executing growth opportunities that drive profitability and long-term enterprise value.
The ideal candidate is both a visionary and hands-on operator capable of developing infrastructure and service delivery capabilities, while also shaping commercial strategy and client acquisition efforts. He/She will lay the foundation for a high-performance facilities business that delivers exceptional operational standards, customer satisfaction, and financial returns.
Key Responsibilities:
Establish the facilities management business
Define the vision, structure, operating model, service offerings, and value proposition.
Lead the development of key infrastructure, processes, and systems for facilities operations, including compliance, safety, technology, and quality assurance.
Drive commercial growth by developing go-to-market strategy, identify new business opportunities, and build client relationships across key sectors.
Recruit, develop, and lead a high performing multidisciplinary team covering operations, engineering, customer service and support functions.
Design and implement performance measurement systems, cost control practices, and service-level agreements (SLAs).
Ensure adherence to relevant regulatory, environmental, and safety standards.
Collaborate closely with the CEO and executive leadership to align the facilities business with broader corporate goals and investment plans.
Qualifications & Experience:
Minimum of 18 years’ experience with at least 8 years in a senior executive role with proven experience launching or scaling a business or business unit.
Strong commercial mindset with experience in P&L ownership, business development, and client management.
Deep understanding of facilities operations, compliance, quality systems, and service delivery models.
Proven ability to lead cross-functional teams and manage complex projects from inception to scale.
Experience with facilities management technologies and smart building solutions is a plus.
Key Competencies:
Entrepreneurial Leadership
Strategic Planning & Execution
Operational Excellence
Commercial Acumen & Growth Orientation
Team Building & People Development
Risk Management & Compliance
Client Relationship Management
Innovation & Continuous Improvement
