Éclat HR is a progressive Human Resource Management Firm with its Headquarters in Abuja, Nigeria. We are a team of professionals from various field of study who have come together to build ECLAT HUMAN RESOURCE CONSULTING serving clients across the nation. Our portfolio represents a team of problem solvers. Our team represents a diverse spectrum of professional disciplines ranging from Law, Accounting, Corporate strategy, Medicine and much more.
Our focus is to enable our clients achieve their desired outcome through the provision of workable systems, structures and people. This is done through our human capital development programs, introduction of cost-saving mechanisms and sustainable HR management services to businesses across the nation. We take individual responsibility for each client’s experience, the organization, and its resources. We are committed to operational excellence in every situation and are committed to facilitate a positive client experience. We treat resources entrusted to us as though they were our own.Responsibilities
Execute day-to-day F&B service tasks efficiently and professionally, such as setting up dining areas, clearing tables, restocking service stations, or preparing basic beverage setups.
Provide administrative support for F&B operations, which may include assisting with inventory counts, entering data for daily sales reports, or managing reservation confirmations.
Directly assist guests with F&B inquiries, seating, order taking, or general service requests to ensure a positive dining experience.
Manage and organize F&B consumables (e.g., napkins, cutlery, condiments) and small equipment, monitoring stock levels and assisting with requisitions.
Coordinate minor logistics for F&B activities, such as preparing for special events, setting up buffet lines, or assisting with delivery of F&B supplies.
Perform hands-on service tasks as required, including delivering food and beverages to tables, assisting in dishwashing, or supporting kitchen prep work.
Maintain accurate records specific to F&B operations, such as daily checklists, temperature logs, or waste reports, ensuring information is current and organized.
Collaborate effectively with F&B team members (e.g., servers, bartenders, chefs) to ensure seamless service flow and a harmonious work environment.
Identify potential operational inefficiencies or service issues within F&B and proactively communicate them to the F&B Manager or Outlet Manager for timely resolution.
Adhere strictly to all F&B-specific company policies and procedures, including food safety regulations, hygiene standards, and service protocols.
Assist in preparing basic F&B reports or summaries on daily service, inventory usage, or guest feedback as requested.
Support F&B-related project tasks and initiatives, contributing to their successful completion, such as seasonal menu rollouts or special promotions.
Handle incoming communications related to F&B inquiries, such as phone calls for reservations or event bookings, directing them to the appropriate personnel.
Assist with the setup and breakdown of dining areas, event spaces, or bar stations, ensuring readiness for service.
Education and Work Experience
A Bachelor’s degree in Hospitality Management or a related field.
Prior experience 5 years) in a restaurant, hotel, catering, or other F&B service environment preferred.
Basic understanding of F&B operations and service standards.
Proficiency in using basic POS systems and standard office software (e.g., Microsoft Word, Excel).
Strong organizational and time management skills with the ability to handle multiple tasks in a fast-paced F&B setting.
Excellent verbal communication and interpersonal skills, with a focus on guest interaction.
Ability to lift moderate weights, stand for extended periods, and perform physical tasks common in F&B environments.
Further role-specific training will be provided as needed.
Required Competencies:
Reliable and punctual, consistently meeting commitments and shift requirements.
Positive and proactive attitude, eager to assist and contribute to a smooth F&B operation.
Strong team player, willing to support colleagues across different F&B functions.
Adaptable and flexible, able to adjust to changing service demands and guest needs.
Detail-oriented, ensuring accuracy in order taking, setup, and cleanliness.
Excellent problem-solving skills for addressing minor service issues quickly
