We do food right. Let’s hook you up the tastiest crispy chicken-to-the-bone, crunchy fish fillet; soup/food bowls; surprise trays, & other yummy meals. It’s a complete food experienceResponsibilities
Respond promptly to customer inquiries via phone, email, chat, or in-person.
Resolve customer complaints effectively and professionally, aiming for first-contact resolution.
Provide accurate, valid, and complete information using the right tools and resources.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Follow communication procedures, guidelines, and policies.
Escalate unresolved issues to the appropriate internal teams when necessary.
Support customer retention efforts by delivering outstanding service and building rapport.
Continuously improve product knowledge to better assist customers and suggest relevant solutions.
Requirements
SSCE/OND/HND/BSC Holders are eligible to apply for this position.
Must reside within the axis of ago palace way, okota, lagos state.
