Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development
At RIL people management is at the heart of ALL we do; easing business burdens is why we do it.
Our Vision
To be the first in outsourcing management providing value adding services to our clients with an efficient and professional team.
Our Strengths
We are supported by an experienced and versatile Board and Management while our processes are driven by state of the art technology. We are adequately capitalized and have access to funds for all our valued transactions. Our location also provides very good ambiance for our clients and staff to interact while our brand pillars of flexibility, resourcefulness and knowledge clearly demonstrate our commitment to “easing business burdens.”Job Purpose
To provide high-impact administrative and operational support that ensures seamless departmental performance.
The Business Support & Admin Officer will coordinate process workflows, manage reporting deliverables, track critical portfolios, and drive back-end efficiency to support recoveries, insurance claims, credit bureau reporting, and cheque administration.
Key Responsibilities
Initiate and follow up on insurance claims by liaising with the Claims and Settlement team.
Track account pushbacks and update all resolution records promptly.
Maintain the tracker and shared folder integrity with 100% accuracy.
Coordinate internal requests, confirmations of indebtedness, and discharge letter issuance.
Prepare GSI (Global Standing Instruction) triggers and ensure timely fund applications.
Support loan, lease, and general account reconciliations.
Manage cheque lodgements and documentation with full traceability and zero error.
Support conversion and formatting of files (PDF/Excel) for cross-functional use.
Ensure timely onboarding and access provisioning for new team members.
Regularly review SOPs and administrative process guides for continuous improvement.
Qualifications
First Degree in Business, Finance, or related field
Minimum of 2 years in admin/business support roles within a financial institution
Interpreting Data: Quickly discerns patterns, anomalies, and implications in administrative data.
Providing Insights: Uses operational insights to suggest actionable recommendations.
Generating Ideas: Thinks beyond the box in optimizing backend processes.
Articulating Information: Clearly communicates updates, issues, and reporting outputs.
Challenging Ideas: Offers well-reasoned perspectives to improve system effectiveness.
