Aftersales Manager – Gas & Diesel Generators at Mikano

Mikano, with her new technology, skills and experience coupled with the high-tech latest modern machines acquired has been in the forefront of manufacturing and assembling of generating sets in the world.

Vision.
To be recognized as the leading solution provider and a preferred partner in the electrical, mechanical, steel fabrication and general civil works in the region.
Our Mission.
To provide our valued customers satisfactory solution for their power requirements with quality products at competitive pricing and commit ourselves to maintaining customer satisfaction by consistently meeting or exceeding their expectations.
History.
Mikano International is a limited liability company incorporated in Nigeria on the 13th February 1995 to engage in all aspects of generator business. From a small beginning in Ikeja, Lagos, to being the leading power solution provider in Nigeria employing over 1600 employees both indigenous and expatriates in various fields.

Today, the company has experienced a spectacular growth through the latest technology and increased its product range to its assembly line of Generators both Diesel and Gas from 9kva to 5000 kva. The company’s STEEL FABRICATION DIVISION fabricates sound proof canopies for all the generators using the latest technology machines.About the Role:

We are seeking an experienced Aftersales Manager to lead and manage service operations for gas and diesel generators. The ideal candidate will have strong technical expertise, project management skills, and the ability to liaise effectively with both OEMs and clients to ensure optimal solutions.

Key Responsibilities

Manage service operations for gas and diesel generators, including factory and on-site commissioning of gas generators.
Serve as a certified MTU Engine Commissioning Engineer.
Communicate and negotiate effectively with OEMs.
Apply strong techno-commercial skills to provide clients with the best solutions and secure buy-in.
Resolve escalated technical problems promptly.
Prepare BOQs, pricing, designs, and oversee project management activities.
Create AutoCAD site designs and ensure all site requirements are met.
Analyze and recommend the best designs and engine selections for projects.
Develop spare parts stock replenishment plans as per OEM recommendations.
Prepare and process warranty claims with OEMs.
Identify improvement opportunities by standardizing workflows and increasing efficiency.

Requirements

Education: Degree in Mechanical Engineering.
Certification: Valid MTU Engine Commissioning Engineer Certification, candidates without this will NOT be considered.
Experience: Minimum 10 years in service operations for gas/diesel generators.
Skills: Microsoft Project, SolidWorks, AutoCAD, MS Office, DiaSys.
Languages: Fluent in English (mandatory).
Other: Strong project management, problem-solving, and negotiation skills.

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