Woodgate Structure Limited is a Human Resource Management and Business Structuring Company, with a mindset Structured towards Sincerity of Purpose, Professionalism and IntegrityJob Description
A Telemarketer Specialist is responsible for making outbound calls to potential and existing customers to promote products or services, generate leads, and drive sales.
They engage customers through phone conversations, build rapport, and handle objections to secure sales or gather valuable information.
Success in this role requires strong communication, persuasion, and customer service skills.
Key Responsibilities
Outbound Calling: Making a high volume of calls to potential customers using a provided list or database.
Product/Service Promotion: Clearly explaining product features, benefits, and pricing to customers.
Lead Generation: Identifying and qualifying potential sales leads for the sales team.
Relationship Building: Developing rapport with customers and building a positive relationship to encourage future business.
Objection Handling: Addressing customer concerns and overcoming objections to close sales.
Sales Target Achievement: Meeting or exceeding sales targets and quotas.
Data Entry and Reporting: Maintaining accurate records of calls, sales, and customer interactions.
Customer Service: Handling customer inquiries, complaints, and providing support.
Product Knowledge: Staying informed about product updates, features, and pricing.
Market Research: Gathering feedback and insights from customers to improve products or services.
Required Skills
Communication Skills: Excellent verbal communication, clear and confident phone manner.
Persuasion and Negotiation: Ability to influence customer decisions and close sales.
Customer Service Skills: Patience, empathy, and the ability to handle customer interactions effectively.
Sales Skills: Ability to identify customer needs, present solutions, and close deals.
Time Management and Organization: Ability to manage a high volume of calls and prioritize tasks.
Product Knowledge: Understanding of the products or services being offered.
Resilience: Ability to handle rejection and maintain a positive attitude.
Technical Skills: Basic computer skills and familiarity with CRM software.
Salary
N200,000 – N250,000 Monthly.
