George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and solution-oriented HR consulting services using best-practice methodologies.
Key Responsibilities:
Medical Services:
Assist doctors in conducting ultrasounds and diagnostic investigations.
Provide injection training and guidance to clients.
Support doctors efficiently during surgical procedures in the theatre.
Operational Readiness:
Conduct daily inspections of all procedure rooms to ensure cleanliness and readiness for operations.
Manage procedural areas, maintaining the highest quality standards at all times.
Quality Management and Innovation:
Adhere to agreed Standard Operating Procedures (SOPs) and maintain quality assurance throughout all processes.
Safeguard clients’ rights, confidentiality, and privacy at all times.
Continuously improve your knowledge, skills, and competencies to excel in your role.
Revenue Generation:
Collaborate with doctors to achieve the company’s annual revenue goals.
Client Relationship and Emotional Support:
Build and maintain strong relationships with clients, offering emotional support and counselling throughout their treatment journey.
Follow up with clients, ensuring they receive the appropriate level of care and attention.
Administration:
Accurately document client information in accordance with SOPs.
Input and update client data on Fertismart.
Oversee stock usage and prepare monthly stock reports.
Prepare weekly activity logs and reports for management review.
Qualifications and Requirements:
Registered Nurse RN or (B.Ns) with a current practicing license.
Minimum of 2-3 years of post-qualification experience, with a strong interest in fertility treatments.
High emotional intelligence, with the ability to manage sensitive issues with empathy and tact.
Excellent interpersonal skills, with a strong sense of ethics and integrity.
Exceptional communication, presentation, persuasion, and analytical abilities.
Business/Entrepreneurial acumen is an added advantage.
Compensation: Competitive and attractive salary package.
