Pack ‘N’ Pay is a product of CIC Integrated Services LTD. CIC was created as a wholesale store that supplies food to offshore catering companies to feed the offshore workers.
Pack ’N’ Pay was created as a product that would leverage technology to solve the problems of retailers and wholesalers.
Pack ‘N’ Pay officially started operations on January 18th 2021 and launched her ecommerce website on March 1st 2021.Job Responsibilities
Design, acquire, deploy, and manage a reliable, secure, and high-performing ERP application to support business functions and guarantee optimal services to customers.
Assess ERP needs based on infrastructure, business solutions, capacity planning, testing, and performance levels.
Work with the Governance, Planning, and EA Unit to develop and maintain the ERP application blueprint. Support core IT and end-user operations in a high-throughput production environment.
Monitor and improve service levels of solutions and ERP platform within the agreed SLA structure. Ensure secure operations of channels and application portfolio.
Deploy internally developed applications and core banking patches/releases within defined SLAs. Handle special projects and oversight functions as assigned by the Head of Business/COO.
Lead and develop team members, ensuring a productive and positive work environment. Mentor and coach team members for skill growth and career development.
Academic Qualifications
First Degree in Computer Science / Information Technology or relevant field
Advanced degree and relevant industry certifications are an advantage
Experience:
Minimum of 7 years professional ICT Experience with a minimum of 2years in a senior IT Management role gained in mature technology environment.
Skills Required:
Knowledge of Unix/Linux, Windows Server/XP/Vista, and Open systems, ERP system technical and functional knowledge
E-channel technologies
Enterprise Application Data and Infrastructure Architecture
Relational Database modelling and management
System analysis and project management
Strong interpersonal, relationship management, oral and written communication skills.
Senior stakeholder management and decision-making
Technology innovation and issues management
Leadership and coaching
Key Measurables:
Stakeholder satisfaction
Stability, availability, and responsiveness of infrastructure, systems, and channels
IT support for business processes and awareness
Project delivery within budget, time, and quality
Audit and regulatory compliance
Fault resolution time
Team development and growth
Cost savings and comparative cost of IT services
Alignment of IT to business strategy
IT security and infrastructure capacity management
Compensation & Benefits
Competitive salary
13th month salary
Health Maintenance (HMO) coverage
Opportunities for growth and career advancement
