A Global staffing agency located in LagosResponsibilities
Welcome and attend to patients/clients with warmth and professionalism.
Manage inquiries, appointments, and service requests efficiently.
Provide accurate information about diagnostic services, procedures, and results collection.
Handle complaints promptly and escalate when necessary.
Maintain proper records of client interactions and transactions.
Support administrative operations to ensure seamless workflow.
Requirements
Bachelor’s degree or HND in any relevant field.
1–2 years of experience in customer service, preferably in healthcare.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office tools.
Ability to remain calm and professional under pressure.
