Human Resources Manager at Biz Afric Solutions

Job Responsibilities

Foster a positive and inclusive work culture in hybrid and remote settings.
Design and manage onboarding, team-building, feedback, and employee engagement initiatives.
Implement professional development plans and track learning progress across departments.
Develop a system for employee performance tracking and reward recognition.
Work closely with leadership to align people strategies with revenue, partnership, and placement goals.
Support the scaling of business operations, including recruitment for project-based roles (e.g. education fair support, outreach teams).
Contribute to internal workflows and SOPs that improve efficiency and client delivery.
Provide operational support for international student recruitment, partner school engagement, and post-event conversion tracking.
Collaborate with events and placement teams to ensure adequate staffing, training, and support before, during, and after events.
Ensure all team members involved in education fairs or webinars are well-prepared and aligned on deliverables.
Lead post-event debriefs and internal performance analysis to identify process improvements.
Manage internal communication systems, updates, and platforms (Slack, Trello, Notion, etc.).
Create moments of connection: virtual check-ins, shoutouts, wellness challenges, and shared learning sessions.
Act as a cultural ambassador monitoring team morale, promoting core values, and flagging burnout or support need

Qualifications

Strong knowledge of HR principles.
Bachelor’s Degree in Human Management or a related course.
Excellent communication, interpersonal, and leadership skills
Ability to manage multiple priorities and maintain confidentiality
Problem-solving and decision-making abilities
Proficiency in HR software and systems
Proven experience in HR roles, preferably in a managerial capacity

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