Pharma Ethics LTD. is a pioneer pharmaceutical in west Africa with its Head quarters in Nigeria. Based in Lagos the commerical capital of Nigeria Pharma Ethics LTD is poised to provide high quality products with cost effectiveness.
We believe that access to quality healthcare is a right, not a privilege. Our endeavour is to ensure the availability of world class, quality medicines at affordable prices, across the Nigeria. We are committed to work towards a healthier & happier world.Key Responsibilities
Prepare and raise accurate invoices for customer orders in line with company guidelines.
Ensure timely invoicing and coordinate with the finance team for reconciliations when needed.
Make proactive calls to customers to confirm and follow up on orders.
Respond to customer inquiries (via phone, email, or in person) promptly and professionally.
Serve as a liaison between customers and internal departments to resolve issues or relay order updates.
Track all daily orders and ensure accurate documentation.
Confirm order status with relevant partners/logistics channels and update internal records accordingly.
Flag any delays or discrepancies in orders to the supervisor or relevant department.
Maintain a detailed and up-to-date approved order list.
Ensure proper filing and organization of all order-related documents (invoices, approvals, confirmations, etc.).
Work closely with the sales, dispatch/logistics, and finance teams to ensure end-to-end order fulfillment.
Support administrative tasks as required by the team or management.
Requirements
Education: OND / HND / BSc in Business Administration, Accounting, or related fields.
Experience: Minimum of 1–2 years in a similar administrative or customer support role.
Skills & Competencies:
Strong communication and interpersonal skills.
High attention to detail and organizational ability.
Proficiency in MS Excel and basic accounting software or invoicing tools.
Ability to multitask and work under pressure.
Strong sense of accountability and follow-through.
