At FMR Agency we have unique and creative solutions that meet the clients expectations not only by realizing the clients business objectives, but particularly by our strict adherence to the ethical principles of public relations, we always search for opportunities beyond the agreed communications and the business objectives, we address special needs in other to find unique and tailored solutions through creative approaches.Job Summary
The Facility/Assistant Sales Manager is a dual-role position responsible for supporting sales operations and ensuring the smooth functioning of the store or showroom facilities.
This role combines sales support, customer service, and facility management to deliver an optimal customer experience while driving sales performance and maintaining a professional retail environment.
Key responsibilities
Support the Sales Manager in achieving store sales targets by managing daily sales activities, assisting customers, and promoting products effectively.
Deliver excellent customer service by providing product guidance, handling inquiries, and ensuring a seamless shopping experience.
Maintain up-to-date knowledge of phones, accessories, and gadgets to offer accurate information and recommendations to customers.
Monitor inventory levels, manage restocking, and ensure products are well-displayed and organised for maximum visibility.
Assist in executing in-store promotions, sales campaigns, and visual merchandising to drive foot traffic and boost sales.
Oversee the upkeep and functionality of the store facility, including cleanliness, safety, equipment, and maintenance coordination.
Coordinate with vendors and service providers for timely repairs and facility-related services.
Ensure the store environment is welcoming, well-organised, and aligned with brand standards.
Maintain sales and facility-related records, reports, and logs to support operational efficiency and decision-making.
Support team training and onboarding, ensuring that staff adhere to company policies, customer service standards, and sales protocols.
Requirements
1-2 years of experience in a retail, electronics, or telecom environment.
Prior experience in a sales or store operations role is preferred.
Strong computer literacy (MS Office, POS systems, etc.).
Flexible to work weekends or extended hours based on store schedules.
