Guest Relation Officer at Corinthia Villa Hotel

Corinthia Villa is a luxurious boutique Hotel. Beautifully designed with 70 rooms of individual character. The design reflects a cool style and incorporates the elegance and sophistication of complete luxury for both business and leisure traveler.

We are located in a serene and private area at Garki 2 also known as Area 11, within the business hub of Abuja. At Corinthia Villa, the comfort of our guest is of utmost importance, hence we go the extra miles to satisfy our guests. Our amenities are first class. Offering a complete service experience: a modern wellness centre with sauna, steam room, spa and an inviting outdoor pool. We are about twenty five kilometres away from Abuja international airport. We speak your language. Corinthia Villa Hotel! …….. Let’s stay in your memories!Responsibilities

Welcome guests to our hotel with a pleasing smile.
Review arrival lists and records.
Receive and take care of special guests.
Answer the inquiries of clients on a timely basis.
Assist the other staff members in preparing welcome folders for the guests.
Give the required information about different areas of our hotel to the guests.
Promote the services provided by our hotel.
Foresee the needs of guests and ensure clients are satisfied with our service while residing at our hotel.
Build a long term association with the guests.
Help clients with various tasks like arranging transport, providing supplies, etc.
Address grievances issues and inform Guest Relations Manager as and when required.
Record all necessary data and information in the designated registers everyday.
Comply with health and safety standards (OSHS).

Requirements

Candidates should possess relevant qualifications
Must be knowledgeable in Opera and Micros PMS.

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