Set up in 1998, House of Tara is a pioneer in the beauty and makeup industry in Nigeria and Africa as a whole and a trailblazer in the areas of retail, distribution channel management and education. House of Tara pioneered the bridal make up profession in Nigeria in 1998, and launched the first bridal directory in Nigeria in 1999, facilitated the first-ever series of bridal seminars in 2000. It established the country’s first make up studio and make up school in 2004 and launched the Tara Product line, a brand that promotes ethics and ethnicity, by empowering young women for economic independence without moral compromise. It also hosted Nigeria’s first Make-Up Conference in 2014.
House of Tara currently has 20 studios currently in 11 states, with plans to build studios across Nigeria in Warri, Calabar, Akure, Ogbomosho, Bauchi, Jos, Abba, Makurdi and more, and outside Nigeria in South Africa, Kenya and Ghana by the end of 2015.
Spread across the three main streams of The Make-up Studio, The Makeup Academy and the TARA product line comprising beauty products and professional make-up kits, the company employs over 80 employees and has a groundbreaking network of over 1,000 reps across the country.Job Summary
Are you passionate about customer satisfaction and beauty? Do you have a flair for communication and problem-solving?
Join House of Tara International, a pioneer in the beauty and cosmetics industry, as we seek to recruit a Customer Service Executive to be the voice of our brand and ensure every customer interaction is delightful and memorable.
Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and social media.
Handle product inquiries, complaints, and feedback with tact and empathy.
Resolve customer issues, process orders, and provide relevant information.
Maintain detailed and accurate records of customer interactions.
Collaborate with retail and operations teams to ensure seamless customer experience.
Uphold the brand’s reputation by delivering world-class customer service.
Requirements
Minimum of HND or B.Sc in any relevant field.
At least 1–2 years experience in customer service or related role.
Excellent communication (written and verbal) and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Familiarity with CRM systems is an added advantage.
Passion for beauty and cosmetics is a plus!.
