We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experienceWe are currently hiring Provider Relations Associates for a 3-month contract to help grow and manage our provider network in the Northwest region of Nigeria.
Identify, engage, and onboard healthcare providers in assigned region.
Negotiate tariffs and contracts with providers, ensuring alignment with Reliance Health’s standards.
Serve as the primary liaison between Reliance Health and providers, addressing inquiries and resolving issues promptly.
Conduct regular check-ins to ensure provider satisfaction and compliance with agreements.
Ensure providers submit accurate documentation (licenses, tariffs, service lists) and adhere to regulatory requirements.
Maintain up-to-date provider records in CRM systems.
Provide feedback to improve provider processes and policies.
Requirements
Minimum of 1 year in HMO operations, provider relations, sales, or customer success in healthcare.
Candidate must be based in any of these North West states: Jigawa, Kaduna, Kano, Katsina, Kebbi, Sokoto or Zamfara.
Familiarity with health insurance processes (tariff negotiation, claims, provider onboarding) is a must.
Fluent in Hausa (verbal/written) to engage local providers.
Strong negotiation, communication, and problem-solving skills.
Proficiency in Excel (e.g., dashboards, basic functions) and CRM tools (e.g., Zoho) is a plus.
Self-motivated, able to work independently in a remote setup.
Willingness to travel within assigned regions as needed.
