Technical Service Engineer at Ascentech Services Limited

Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.Job Overview

We are seeking a skilled Technical Service Engineer to provide technical support for our flexible packaging applications. This role involves offering solutions to customers, sales teams, and internal departments, with a focus on polymer raw materials, formulations, and the processes involved in blown and cast film production.

Key Responsibilities

Technical Support: Provide expert guidance on flexible packaging applications and resolve technical inquiries.
Troubleshooting: Diagnose and resolve issues related to materials, processes, and machinery.
Customer Visits: Build long-term relationships with customers through site visits and tailored solutions.
Collaboration: Work closely with R&D, production, and internal teams to improve products and processes.
Continuous Improvement: Stay updated on industry trends and propose enhancements.
Training: Provide technical training to internal teams and customers.

Qualifications

Bachelor’s degree in Engineering, Chemistry, Material Science, or related field
Minimum 5 years of relevant experience, preferably in flexible packaging

Key Skills:

Technical Expertise.
Problem Solving & Troubleshooting.
Communication & Presentation.
Customer Relationship Management.
Innovation & Collaboration.

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