Retail Store Supervisor at Robeck Locks Ltd

Robeck Locks Ltd was born in 2001 out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability. Robeck Locks Ltd imports and distributes a wide range of quality fashionable door lockset and assesories made of Brass, Stainless steel, Zinc, Iron and Aluminum to the trade and Construction companies. Robeck Locks Ltd is in the business of keeping your family and valuables safe.Responsibilities

Ensure the store is operated in line with the Company’s policies, operating procedure and culture.
Keep the store in good order, clean, stocked and well presented.
Responsible for the management, operations and success of the assigned store
Ensure sufficient inventory and stock control according to the company´s order system and inventory policy
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
Ensure that all customers are approached in a friendly way.
Stictly adhere to Internal control policies to ensure no stock and money loss.
Handle customer complaints, issues and questions
Manage the personnel in the most efficient way.
Keep abreast of local competition,

Specific Decisions and Responsibilities:

The Store Supervisor performs all tasks (cashier, sales, marketing etc)
Makes sure that all reports, cash and receipts are correct and complete.
Makes sure all cashiers are well trained.
Responsible for the reconciliation and complete documentation at the end of the shift of each cashier and end of day reports
Is in charge of reconciling all payments and confirming accuracy of same in bank or cash at hand.
Is in charge of all customer exchanges and returns
Monitors cashiers and ensures company procedure is maintained at the check out
Checks and confirms the deliveries from the Warehouse and from stores and reports any delivery discrepancies.
Responsible for all books, reports, and forms in the store.
Decides on orders and order quantities
Responsible for correct counting in case of physical inventories.
Trains personnel for other stores in case required.
Responsible for 100 % price accuracy on the POS system.

Requirements

Minimum of HND / B.Sc degree
3 Years of relevant work experience
Lives within 30 -45 minutes commute to Mushin or Ipaja.
Demonstrate strong interpersonal and customer service skills
Must have a Good Positive Attitude
Strong Leadership and time management skills
Excellent written, oral, and verbal communication skills
Must have PC skills, including the ability to use Retail software and Microsoft Office

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