…as a foremost consulting firm which stands out in areas of professionalism. We have a proven track record delivering excellent services to individuals and corporate organizations.Job Description
We are looking for a receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Responsibilities
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Requirements
OND / HND / B.Sc in any relevant field
1-2 years experience
Customer service attitude
Excellent communication and organizational skills
Knowledge of basic accounting.
