CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and tech skills. Our range of courses, products and services are tailored towards equipping African youths.Job Responsibilities
Respond to inquiries and feedback on all social media platform and information platform.
Craft high quality and engaging and interactive contents on social media daily.
Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.
Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.
Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.
Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.
Required Skills, Experience & Qualifications:
At least 2 years’ experience in social media/community management
Must possess BSc/HND in any Social science related or relevant field
Must have completed NYSC
Must reside in Lagos
Excellent verbal and written communication skills.
What We Offer
A vibrant and innovative work environment.
Opportunities for professional growth and development.
A supportive team that values creativity and initiative.
Competitive salary and benefits package
