Operations Coordinator – Maritime at Myrtle Management Consultants

Partnering with clients to deliver operational improvement through a flexible and adaptable deployment model is the Myrtle Consulting Group mission. Myrtle is built on more than 25 years of hands-on experience delivering performance improvements to the world’s leading food and beverage, consumer products and life sciences organizations. Our promise to deliver Passion, Pace and Performance to every client is a competitive differentiator:
Passion: We live on the line and live for what we do. We will be there, where the work is done, to deliver operational excellence from the frontline to the boardroom
Pace: We catalyze improvement and deliver at accelerated speed when it matters most
Performance: Our results set us apart and every engagement is structured to ensure our interests are aligned with the clients’
We have unmatched expertise in providing proven solutions and services with a tailored approach to address clients’ specific opportunities and challenges. Services and solutions include:

Shop Floor Leadership
Production Optimization (OEE)
Lean Six Sigma Deployments
Compliance Management
Sanitation Efficiency
Logistics and Warehousing
Management SystemsOur client seeks to hire an Operations Coordinator to join their team. The successful hire is expected to be an experienced and self-motivated Operations personnel who has experience in Supply Chain Management, Order management, Foreign trade  Operations, Customer Service, Fleet Management, Sales, Marketing, and Business Operation preferably in the Oil and Gas Industry and Maritime is an added advantage.

You are expected to be an outstanding problem solver who welcomes new tasks and challenges—an organized and efficient multi-tasker with exceptional attention to detail. The role requires you to have strong Interpersonal abilities, and a proven track record of exceptional Customer service delivery which enhances Sales and negotiation abilities when required.

Job Description

Manage all Supply Chain and Logistics operations for the business
Maintain and keep records, tracking to assist in monitoring, measuring, and controlling various logistics KPIs
Conduct marketing research, getting competitor and customer insights, while providing marketing intelligence to the sales team to drive sales. 
Grow your vendors/ OEM  database to create brand visibility for the business through active participation in different events and exhibitions. 
Effectively oversee the procurement for project planning and execution. 
Ensure achievement of all Service Level Agreements with customers, suppliers, and distributors.
Manage Customer Services End-to-End (Manage Sales Orders, Claims, Returns and Refusals Vendors Registration  and Management) 
Oversee and ensure regulatory compliance by keeping abreast with the compliance tracker and ensuring regulatory permits and licenses are up to date
Manage the demand process to ensure that delivery plans are established, monitored, and reviewed to ensure efficient and timely delivery of Orders and secure stock availability to Customers. 
Manage the Warehouse stocks and supervise the annual stock count and warehouse audit.
Manage and Supervise the Logistics team
Manage and supervise import processes and relevant related requirements by ensuring all documents conform with  Government regulations. 
Supervise the Shipping, Clearing, and local delivery of shipments to Customers.
Develop and maintain effective relationships with stakeholders e.g., OEM, freight forwarders, customers, etc. 
Gather and analyze data sets to inform decision-making. 
Supervises  all operational activities within Port Harcourt branch
Controls the assigned budget and actively seeks operational leverage to increase cost efficiency
Reviews monthly operational budget results, implements monthly variance reporting as compared to budget and advice on expenditure trends.
Develops and maintains internal controls and policies for an effective operations system
Deals with non-conformities covering ship and shore-based operations.
Provides full cooperation to regulatory bodies regarding marine and technical operations.
Enforces a zero downtime preventive vessel maintenance policy regime
Provides all the necessary support to ensure timely port turnaround, repairs, and maintenance activities are done on time.

Qualifications

Bachelor’s Degree in the relevant field from a reputable university MBA / MSc (Added Advantage).
Work Experience: Maritime, Downstream Oil and Gas Operations.Technical and Role Specific
Competencies: Strong Interpersonal, Communication, and Presentation Skills to communicate strategy with customers.
Ability to analyze contractual agreements.Petroleum Industry supply chain knowledge.
Ability to recognize market, refining, and supply nuances that impact daily fuelling decisions.
Operative management, Operative planning, Quality management
Strong Creative Thinking Skills
Excellent Project Management Skills
Ability to self-manage while managing assigned teams and projects.
Expert proficiency in the use of Microsoft skills and other collaborative tools
Company-wide Competencies and Skills: Operating with Intensity Achieving greater result
High ethical standard
Good interpersonal skills and teamworkAnalytical and clear thought process
Positive attitude and flexibilityConfidentialityKnowledge of customer’s business.

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